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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 14 - 12 business days from the time your package arrives back to us for a refund to be issued.
Shopping Information
1. How can I place an order at Waow Product™?
To place an order with us, simply browse through our extensive collection
of over 6000 furniture items on our website. Once you've found the
perfect pieces, add them to your cart and proceed to checkout. Follow
the simple steps to provide shipping information and payment details to
complete your order.
2. Can I modify or cancel my order after placing it?
Unfortunately, modifications or cancellations are not possible once an
order has been placed. We process orders promptly to ensure quick
delivery within our 7 to 9 day shipping window.
3. Is it safe to order from Waow Product™ online?
Absolutely! We prioritize the security of your personal information. Our
website uses industry-standard encryption to protect your data,
ensuring a safe and secure online shopping experience.
4. Do you offer assembly services for the furniture?
Currently, we do not provide assembly services. However, our furniture
is designed for easy at-home assembly, and detailed instructions are
included with each item.
Payment Information
1. What payment methods are accepted at Waow Product™?
We accept a variety of payment methods, including major credit cards
(Visa, MasterCard, American Express) and PayPal. All transactions are
processed securely to safeguard your financial information.
2. Is it safe to enter my credit card information on your website?
Yes, it is completely safe. Our website employs SSL encryption
technology to protect your credit card details during the checkout
process. We prioritize the security of your sensitive information.
3. Do you offer financing options for furniture purchases?
Currently, we do not offer financing options. All transactions must be paid in full at the time of purchase.
4. Are prices inclusive of taxes?
Yes, our listed prices include all applicable taxes. There are no hidden
fees, and the price you see is the final amount you'll pay.
Order & Returns
1. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a
tracking number. You can use this number to track the status and
estimated delivery date of your order.
2. What is your return policy?
We offer a hassle-free return policy within 7 days of delivery. If
you're not satisfied with your purchase, please contact us at info@waowproduct.com to initiate the return process. Please note that certain conditions and restrictions may apply.
3. What do I do if I receive a damaged or defective item?
We apologize for any inconvenience. Please contact our customer service at info@waowproduct.com with your order number and images of the damaged or defective item. We'll promptly assist you in resolving the issue.
4. Do you offer international shipping?
Currently, we only ship within the United States. We do not offer international shipping services.